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Shipping & Returns

Shipping Policy

We would love to have your order on your doorstep at the very moment the funds leave your account. With this being completely impossible, we aim to bring our customers the next best thing.

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We're determined to ship orders out on the week that they're made. Orders made on Monday-Thursday will ship out on the Saturday of that week. Orders made on Friday-Sunday will be shipped on the Wednesday of the following week.

Return Policy

If for whatever reason your product is damaged, not what you had expected, or incomplete, we ask that you email all inquiries to

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officialbtcg@gmail.com

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When a return request is made, we ask that you provide the reason for your request. If, after further review, your order is deemed returnable, we will issue you a full refund and send you a return box with label to send your order back to us in.

IF YOUR ORDER WAS DAMAGED, PLEASE PROVIDE PHOTOS OF THE DAMAGE. 

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